1. Introduction

Design Sync (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.trydesignsync.com), engage our services, apply for a role, or otherwise interact with us.

We process personal data in accordance with applicable data protection laws, including the Nigeria Data Protection Regulation (NDPR) and, where applicable, the General Data Protection Regulation (GDPR).

By using our website or engaging with our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect and process the following categories of personal data:

A. Information You Provide Directly

When you:

• Fill out a contact form
• Schedule a call
• Subscribe to updates
• Engage our services
• Apply for a job
• Communicate with us via email or other channels

We may collect:

• Full name
• Email address
• Phone number
• Company name
• Job title
• Project details
• Portfolio or CV (for job applications)
• Any other information you voluntarily provide

B. Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited
• Time spent on pages
• Referral source
• Location data (approximate)

This information helps us improve performance, usability, and security.

C. Information from Third Parties

We may receive information about you from:

• Analytics providers
• Scheduling platforms
• Marketing platforms
• Public professional platforms (if you engage us through them)

3. How We Use Your Information

We use personal data for the following purposes:

• To respond to inquiries
• To schedule and conduct consultations
• To provide strategy, design, and technology services
• To manage client relationships
• To process contracts and project documentation
• To improve our website and services
• To send updates, insights, or newsletters (if subscribed)
• To evaluate job applications
• To maintain website security and prevent fraud
• To comply with legal obligations

We do not sell your personal data.

4. Legal Basis for Processing

Depending on your interaction with us, we process personal data under one or more of the following legal bases:

• Consent (e.g., newsletter subscription)
• Performance of a contract (client services)
• Legitimate interest (website improvement, security, service optimization)
• Legal obligation (regulatory compliance)

Where consent is relied upon, you may withdraw it at any time.

5. How We Share Your Information

We may share your information with:

• Hosting providers
• Cloud storage providers
• Email marketing platforms
• Scheduling tools
• Analytics providers
• Legal, financial, or professional advisers
• Government or regulatory authorities where required by law

All third-party providers are required to handle your data securely and lawfully.

We do not share your information with third parties for their direct marketing purposes.

6. International Data Transfers

If you access our services from outside Nigeria, your data may be processed in jurisdictions where our service providers operate. We take appropriate safeguards to ensure your personal data remains protected.

7. Data Retention

We retain personal data only for as long as necessary to:

• Fulfill the purposes for which it was collected
• Satisfy legal, regulatory, accounting, or reporting requirements
• Resolve disputes or enforce agreements

When data is no longer required, we securely delete or anonymize it.

8. Your Rights

Subject to applicable law, you may have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent
• Request data portability (where applicable)

To exercise any of these rights, contact us using the details below.

9. Cookies

Our website may use cookies and similar tracking technologies to:

• Enhance user experience
• Analyze website traffic
• Improve performance
• Understand user behavior

You can modify your browser settings to decline cookies. However, some features of the website may not function properly if cookies are disabled.

10. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction.

However, no internet transmission is completely secure, and we cannot guarantee absolute security.

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those third-party websites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:

Design Sync
Email: legal@trydesignsync.com
Website: www.trydesignsync.com